Privacy Policy | Tap Co., Ltd. | Hotel PMS Software-Property Management Systems

1. Introduction

Tap Co., Ltd. ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or contact us, in accordance with the General Data Protection Regulation (GDPR) and UK GDPR.

2. Data Controller

The Data Controller for the processing of your personal data is:

Company Name: Tap Co., Ltd.
Address: 6F, Shishikura Bldg., 5-10-11 Kiba, Koto-ku, Tokyo, Japan
Contact Us: Contact form

3. Personal Data We Collect

We limit the collection of personal data to what is strictly necessary. We may collect the following data:

Information provided by you: Name, Email address, and the content of your inquiry when you use our contact form.
Technical Information: Cookie data and anonymized IP addresses collected via Google Analytics (only if you have provided prior consent through our cookie banner).

4. Purposes and Legal Basis for Processing

We process your personal data for the following purposes and legal bases:

To respond to your inquiries: We process your Name, Email, and message to answer your questions. The legal basis for this processing is your Consent (Art. 6(1)(a) GDPR) provided when submitting the form.
To analyze website traffic: We use Google Analytics to improve our website. The legal basis is your explicit Consent (Art. 6(1)(a) GDPR) provided via our cookie banner. You can withdraw this consent at any time.

5. Data Retention Period

We will retain your personal data only for as long as necessary to fulfill the purposes described above:

Inquiry data will be securely deleted after 1 year from the resolution of your inquiry.
Google Analytics event data is retained for 14 months and automatically deleted thereafter.

6. International Data Transfers

Since we are located in Japan, the personal data you provide will be transferred to and processed in Japan. The European Commission has recognized Japan as providing an adequate level of data protection (Adequacy Decision). Therefore, your data is protected under standards equivalent to the GDPR.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Right of access: You have the right to request a copy of your personal data.
Right to rectification: You have the right to request correction of inaccurate data.
Right to erasure (Right to be forgotten): You have the right to request the deletion of your data.
Right to restriction of processing: You have the right to request that we limit the processing of your data.
Right to object: You have the right to object to our processing.
Right to data portability: You have the right to receive your data in a structured, commonly used format.
Right to withdraw consent: You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us at the email address provided in Section 2. You also have the right to lodge a complaint with a supervisory authority in the EU/UK member state of your habitual residence.

8. Cookies and Tracking

We use Google Analytics solely for statistical purposes. We require your explicit consent before placing any non-essential cookies (including Google Analytics) on your device. You can manage your preferences or withdraw your consent at any time through our website's cookie settings.