New Ideas.
New Methods.
With Passion.

since 1988

English|Japanese

Bringing Hospitality Services to Life Through Technology

All The Features You Need

All The Features You Need

Suitable for Any Scale and Style

We specialize in the accommodation industry and are always monitoring the industry as a whole. Our systems are designed to meet the needs of any property regardless of size and type, including hotels specializing in lodging, city hotels, and resort hotels.

Your Technology Partner

Your Technology Partner

One-Stop Solution

Not only do our systems reduce the complexity of administrative procedures which involve contracts with multiple vendors, but they also improve productivity and efficiency by unifying all systems throughout the property.

Grows With Your Business

Grows With Your Business

An Ever-Evolving System

We are sensitive to changing industry trends and are always developing systems that can support hotels from a strategic perspective. By constantly evolving, we continue to provide solutions that meet the current industry needs.

Who We Are!

200+ Employees

More than 200 hospitality professionals, including implementation staff and engineers, are available to support your operations.

1K Facilities & 150K Rooms

Deployed in over 1,000 properties and 150,000 rooms, our system can be used with confidence even in large-scale facilities.

20+ Systems

While our PMS is at the core of what we do, we offer over 20 subsystems necessary for facility management. Choose the systems which meet the needs of your business.

Technology And People. That’s what tap stands for, and who we are. For over 30 years, our mission has remained the same; to work relentlessly until your vision is fully realized.

For us, it is important to pursue hospitality rather than service. Therefore, our approach consists of not only assessing objectives and identifying issues but also connecting you with our various resources and technologies to devise a complete solution that meets your unique needs.

Since our founding, we have specialized in the development of a variety of hotel systems. And as society evolves, we will continue to evolve with it and with our customers, ensuring that our industry-leading products and services remain focused on creating the best form of hospitality possible for guests and properties alike.

Systems

Front systems (PMS)
Front Office System (PMS)

Perform day to day operations such as reservations, housekeeping, maintenance, billing and invoicing, analytics and reporting, from this all-in-one system.

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Banquet Management System
Banquet Management System

Coordinate events and weddings, track in-house and vendor supply orders, manage event Accounts Receivable System Invoice, payment and balance management solution, capable of handling individual, business and credit issuer accounts.

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POS System
POS System

Restaurant solution engineered specifically for the hospitality industry, offering customer profile sharing, sales activity tracking, data analysis and reports in addition to order entry & management.

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Accounts Receivable Management System
Accounts Receivable Management System

Invoice, payment and balance management solution, capable of handling individual, business and credit issuer accounts.

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Automatic Journal System
Automatic Journal System

Safely and accurately import/convert accounting items for each department within tap’s systems to your accounting solution of choice.

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CRM System
CRM System

Store and manage detailed individual and business customer profiles to be shared throughout all tap systems.

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tapAppli™ - Guest App Powered by Smart PMS™
tapAppli™ - Guest App Powered by Smart PMS™

Empower guests and enhance their experience through convenient, secure and contactless solutions.

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If you are considering implementing our system in Japan, more systems are available.
For more details, please check our Japanese website.

Support

We provide customer service and maintenance 24/7/365, ranging from technical to operational support.
Should any issue arise, our Customer Support Team will use their expert knowledge to quickly isolate the problem and get you back up and running.

Contact

Please feel free to get in touch with us!
Our Global Business Development Team will help support your business.

If you are considering a technical partnership, please select "Integration".

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