We specialize in the accommodation industry and are always monitoring the industry as a whole. Our systems are designed to meet the needs of any property regardless of size and type, including hotels specializing in lodging, city hotels, and resort hotels.
Not only do our systems reduce the complexity of administrative procedures which involve contracts with multiple vendors, they also improve productivity and efficiency by unifying all systems throughout the property.
We are sensitive to changing industry trends and are always developing systems that can support hotels from a strategic perspective. By constantly evolving, we continue to provide solutions that meet the current industry needs.
At Tap Group we have over 300 hospitality professionals, including implementation staff and engineers, available to support your operations.
Deployed in over 1,500 properties and 250,000 rooms, our system can be used with confidence even in large-scale facilities.
While our PMS is at the core of what we do, we offer over 20 subsystems necessary for facility management. Choose the systems which meet the needs of your business.
Technology And People. That’s what Tap stands for, and who we are. For over 35 years, our mission has remained the same; to work relentlessly until your vision is fully realized.
For us, it is important to pursue hospitality rather than service. Therefore, our approach consists of not only assessing objectives and identifying issues but also connecting you with our various resources and technologies to devise a complete solution that meets your unique needs.
Since our founding, we have specialized in the development of a variety of hotel systems. And as society evolves, we will continue to evolve with it and with our customers, ensuring that our industry-leading products and services remain focused on creating the best form of hospitality possible for guests and properties alike.
If you are considering implementing our system in Japan, more systems are available.
For more details, please check our Japanese website.
We believe that Tap's hotel systems solution is a product that is constantly evolving.Imperial Hotel Tokyo
The ability to link the PMS (with mobile POS solutions) is an advantage that no other company can offer.HOTEL ARU KSP
We provide customer service and maintenance 24/7/365, ranging from technical to operational support.
Should any issue arise, our Customer Support Team will use their expert knowledge to quickly isolate the problem and get you back up and running.
Please feel free to get in touch with us!
Our Global Business Development Team will help support your business.
If you are considering a technical partnership, please select "Integration".